Patient FAQs

Will I be seen the same day that I come to register?

It is possible, but not guaranteed. Every patient must first register. Appointments will be scheduled based on the severity of your condition and our providers’ availability. You will be given the next available appointment.

How much does it cost?

Matthew 25 is a charitable health center. This means that all services and medications provided by Matthew 25 are at no cost to the patient. We do not submit insurance claims and we do not receive any government money to operate. To help cover some of the cost of care, we invite patients to donate $5.00 for each medical visit and $10.00 for each dental visit. However, this is a freewill offering only. No qualifying patient will be turned away for his or her inability to contribute.

Are there other services offered at Matthew 25?

In addition to our medical and dental clinics, Matthew 25 also offers vision and hearing services, as well as more than 20 specialty clinics.

Is Matthew 25 an urgent care facility or ER?

No, Matthew 25 is not an urgent care facility or ER (Emergency Room). The clinic is not equipped to handle emergency medicine.

Does Matthew 25 accept walk-in patients?

Yes, Matthew 25 can accept walk-in patients, but a patient is not guaranteed to be seen. Patients must be established and current. We do our best to accommodate the needs of each patient, but cannot guarantee that our schedule can handle walk-in patients or new patients at all times.

Does my registration ever expire or lapse?

Yes, if it has been longer than 12 months since you were last seen by a provider (medical or dental) at Matthew 25 then you must register again (start over).

What counties do you serve?

We serve those living in the following counties: Indiana- Adams, Allen, DeKalb, Huntington, Kosciusko, LaGrange, Noble, Steuben, Wabash, Wells, Whitley; Ohio- Defiance, Paulding, Van Wert, Williams.

What services are NOT provided at Matthew 25?

Work injuries, motor vehicle accidents, sexually transmitted diseases are not treated here. Oral contraceptives, and controlled medications are not available here.

Do you need a translator?

English is the common language spoken at Matthew 25 Health & Dental Clinic. Because medical/dental history is taken, prescribed medications carefully explained, and critical directions regarding healthcare given – all in English, the patient must be able to understand what doctors, nurses and assistants are saying. Depending on volunteer availability, Matthew 25 may have a translator avaiable, but it is recommended patients bring an adult that can translate for them if the patient cannot speak English.